Father Christmas is in store everyday from Sunday 25 November until Christmas Eve and is waiting to hear those
special Christmas wishes, plus everyone who visits him receives a lovely gift!
Click here for the Grotto opening times.
Tickets are £5 per person including a gift and are available from the Christmas Department, Floor 3
Our Elves will be operating a timed ticket system at busy times* - we would encourage you to try and come to see Father Christmas at quieter times in the day. Please ask our staff for advice.
*You will be issued with a ticket with a time that will enable you to see Father Christmas with a much shorter waiting period. This so to ease the queuing time and to ensure everyone gets to see him.
When you purchase your ticket you may be asked to return to the grotto at the time appearing on the ticket.