We aim to dispatch all items which are in stock on the same working day when orders are received by 14:00. Orders are sent with either Royal Mail, Parcelforce or Hermes. Parcelforce normally offer a one hour delivery window via SMS or Email.

 

Delivery Charges for items sold by Jarrold

England, Wales & Southern Scotland
Orders under £50	£3.50	Usually within 3-5 days
Orders over £50	FREE	Usually within 3-5 days
Nominated day or Saturday delivery*	£6.00	Select your day, on orders placed before 14:00
Click & Collect	FREE	Usually within 3-5 days
Furniture - Norfolk & Suffolk	FREE	See product page for delivery estimate
Furniture - Nationwide	£79	See product page for delivery estimate
Jarrold Store Folk items	-	See product page for delivery cost and estimate
Scottish Highlands, Channel Islands and Northern Ireland VIEW POSTCODES IN THIS BRACKET
All orders	£5.00	Usually within 2-5 days
Nominated day or Saturday delivery	N/A	Unavailable to these postcodes
Furniture	N/A	Unavailable to these postcodes
Overseas (any non-UK address)
At present we do not deliver overseas.

 

Furniture

Please use our postcode calculator on the product page to find out postage charges for the item. If there is no postcode calculator, the item follows our standard delivery tariffs.

For more details on delivery please click here.

 

Delivery Charges for items sold by Jarrold Store Folk partners

Please see the information box under the product name and price for delivery prices and times.
Plase note that all Store Folk items are fulfilled by a Third Part Seller on behalf of Jarrold.

Christmas Returns Policy

Our standard returns policy is extended at this time to allow more time for the return of Christmas gifts.

For purchases made on or after 1st November 2021 we will accept returns up until Sunday 9th January 2022. From Monday 10th January 2022 the standard refund policy applies.

All usual terms and exclusions apply.

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 Please note that these terms apply to products purchased through our website only.

You may cancel your order for any reason at any time prior to dispatch and make returns up to 30 days after receipt of your goods.

You have the right to cancel this contract within 14 days without giving any reason.  To cancel your order prior to dispatch please telephone the Internet Order Help Desk on 01603 697150 or e-mail enquiries@jarrold.co.uk. Click here for our cancellation policy

Refunds

Refunds will be against the card used to make the original payment following inspection of the returned goods, normally with in 7 working days. Return documentation is included with the goods when dispatched to you.

We recommend that a verifiable method of return delivery is used, as proof of posting cannot be taken as proof of receipt.

Please see our Returns Policy for items which are exempt from the right to cancel

If goods are not returned and received by us in perfect condition we reserve the right to withhold or refuse any refund, pending enquiry, and/or make only a part refund

Returning Furniture

Please be aware that furniture purchased in store at Jarrold is exempt from the above terms. 
Please contact a member of our Furniture team on 01603 697258 who will be pleased to explain the terms and conditions of furniture purchases.

Returns Postage Responsibility

Please note that unless your item is faulty, or delivered in error, you are responsible for the cost of the postage back to us. This is in accordance with the Distance Selling Regulations

Please click here to see products which are exempt from the right to cancel