Jarrold COVID-19 Updates

Keeping our customers and colleagues safe is our top priority and we will be taking great care to follow strict government guidance. 


Our online business is still open and we thank you for your continuing support.

We are still working towards shipping your orders within 48 hours of receiving them. However due to unprecedent demand, please allow up to 72 hours for despatch. We are also continuing to deliver across the UK but please note that there may be delays at certain times.

If you have chosen our Nominated Delivery Service, your order will be sent for delivery on your chosen day.

Thank you for choosing to shop with us and for your patience.

The Jarrold Online Team


Things we're doing to keep you safe...

Please do not enter if you feel unwell

Please follow government advice for face coverings

Please santise your hands

Please practice social distancing

Selected restaurants open

Our toilets are open on floor 2

We are accepting Card Payments only

Our changing rooms are closed

We cannot offer certain touch services within beauty


Changes to our Restaurants

As we gradually re-open our food and beverage outlets, things will be a little different.

  • Face coverings
    It is mandatory to now wear a face covering whilst within our restaurants. It can be removed once seated at your table.
  • Rule of Six
    It is unlawful to mix in groups of more than six people.  If you are a group of six from the same household or support bubble, please call the restaurant to make a booking.
  • Reduced seating
    We have reduced seating capacity
  • Reduced capacity
    We are serving a reduced menu but still with plenty of our customers favourites available including our carvery and of course our scones!
  • Contact details
    We will be asking customers to leave their contacts details via the NHS QR code or in the traditional way of writing them down on a piece of paper
  • Increased hygiene
    We have increased our hygiene and we have new systems in place to ensure the safety of our customers and colleagues
  • Queue systems
    There may be some queues for customers




Our Nail Spa is Open

To help keep colleagues and customers safe, you'll notice some changes when you visit. 

  • Safety
    In order to safeguard each other, we have put in place additional safety measures. You will be provided with a disposable face mask upon arrival (you are permitted to use your own mask but you will still be provided with one of ours). We will be using a 1-use nail file which you will be able to take home after your treatment. Your therapist will disinfect the chair, manicure station and their equipment after every treatment. Hand sanitizer will be made available to you. In addition we have installed safety screens at the manicure stations and reception. We also want to reassure you that our team will be wearing the appropriate PPE to keep both you and them safe. To support these safety provisions there will be an additional £2 charge added to your service.
  • Guests
    Please come alone to your appointment, as we are unable to accommodate any extra persons in our Nail Spa.
  • Time
    To ensure a seamless service on the day, please arrive to your appointment on time. If you are more than 5 minutes late, we may be unable to carry out your treatment.
  • Payment
    During this time we are unable to accept cash. Card payments only please.
  • Symptoms
    For both yours and our team’s protection, we will be conducting non-invasive temperature checks before we begin your treatment. If you, or any members of our household are unwell or displaying symptoms, please advise us as soon as possible so we can rearrange your appointment.




Our current store opening times...

Department Store

  • Monday 9.30am - 5.00pm
  • Tuesday 9.30am - 5.00pm
  • Wednesday 9.30am - 5.00pm
  • Thursday 9.30am - 5.00pm
  • Friday 9.30am - 5.00pm
  • Saturday 9.30am - 5.30pm
  • Sunday 10.30am - 4.30pm

Jarrold Sport, Jarrold Art & Stationery
The Granary by Jarrold

  • Monday CLOSED
  • Tuesday CLOSED
  • Wednesday CLOSED
  • Thursday CLOSED
  • Friday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED

Jarrold Cromer

  • Monday CLOSED
  • Tuesday CLOSED
  • Wednesday CLOSED
  • Thursday CLOSED
  • Friday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED

Jarrold Wymondham

  • Monday CLOSED
  • Tuesday CLOSED
  • Wednesday CLOSED
  • Thursday CLOSED
  • Friday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED


Other information and documentation...

Back to top