Jarrold COVID-19 Updates


We are delighted to be able to re-open all our doors once more and safely welcome everyone back.

When you visit, you'll see that we have made some changes in line with the guidance and advice provided by the UK Government and Public Health England. The safety and well-being of all our colleagues and customers is our priority and we will continue to take the necessary steps to keep everyone safe whilst shopping and dining with us.

Our online business is still open and we thank you for your continuing support.  We are also continuing to deliver across the UK but please note that there may be delays at certain times. If you have chosen our Nominated Delivery Service, your order will be sent for delivery on your chosen day.

Thank you for choosing to shop with us, whether online or popping in to our stores.

The Jarrold Online Team


Things we're doing to keep you safe...

Please do not enter if you feel unwell

Please santise your hands

Selected changing rooms are open

Please practice social distancing

We are accepting Card Payments only

We cannot offer certain touch services within beauty

Please follow government advice for face coverings

Selected restaurants are open

Our toilets are open

  • Our colleagues have their temperature taken each time they arrive for work.
  • We are following the guidelines on wearing face coverings and socially distancing.
  • We have enhanced our cleaning regimes, handwashing and hygiene.
  • We have floor markings to help you maintain safe distances.
  • We have protective screens at our tills.
  • We have placed hand sanitsers at the entrances and around the stores for customers and colleagues to use.
  • We will monitor and where necessary limit the flow of people coming into the stores so that everyone can maintain a safe distance.


Changes to our Restaurants

As we re-open our food and beverage outlets, things will be a little different.

  • Face coverings
    It is mandatory to wear a face covering whilst within our restaurants. It can be removed while seated at your table.
  • Rule of 6 or 2 households only
    It is permitted to socialise indoors in either a group of up to 6 people from different households or a group made up of 2 households.
  • Contact details
    It is mandatory for everyone aged 16 or over to check in using the NHS QR Test and Trace app or leave their contact details with us.
  • Online booking system
    We have an online system to book a table in The Exchange and Benji's. We recommend you use it to book a table at peak times to avoid disappointment.
  • Reduced seating
    We have reduced seating capacity and spaced tables and chairs to maintain social distancing.
  • Reduced capacity
    We are serving a reduced menu but still with plenty of our customers' favourites available including our legendary carvery and scones.
  • Menus
    We have printed our menus so they are single use only.
  • Increased hygiene
    We have increased our hygiene and hand washing and we have systems in place to ensure the safety of our customers and colleagues.
  • Queue systems
    There may be some queues due to the Covid-secure measurements we have in place. Please accept our apologies and we assure you we will do our best to not keep you waiting longer than necessary.




Our Nail Spa is Open

To help keep colleagues and customers safe, you'll notice some changes when you visit. 

  • Safety
    In order to safeguard each other, we have put in place additional safety measures. You will be provided with a disposable face covering upon arrival (you are permitted to use your own mask but you will still be provided with one of ours). We will be using a 1-use nail file which you will be able to take home after your treatment. Your therapist will disinfect the chair, manicure station and their equipment after every treatment. Hand sanitiser will be made available to you. In addition, we have installed safety screens at the manicure stations and reception. We also want to reassure you that our team will be wearing the appropriate PPE to keep both you and them safe. To support these safety provisions, there will be an additional £2 charge added to your service.
  • Guests
    Please come alone to your appointment, as we are unable to accommodate any extra persons in our Nail Spa.
  • Time
    To ensure a seamless service on the day, please arrive at your appointment on time. If you are more than 5 minutes late, we may be unable to carry out your treatment.
  • Symptoms
    For both you and our team's protection, we will be conducting non-invasive temperature checks before we begin your treatment. If you or any member of your household is unwell or displaying symptoms, please advise us as soon as possible and we will re-arrange your appointment.




Opening hours

Jarrold Department Store,
Jarrold Sport, Jarrold Art & Stationery

  • Monday 9.30 - 4.30
  • Tuesday 9.30 - 4.30
  • Wednesday 9.30 - 4.30
  • Thursday 9.30 - 4.30
  • Friday 9.30 - 4.30
  • Saturday 9.30 - 5.30
  • Sunday 10.30 - 4.30

The Granary by Jarrold

  • Monday 9.30 - 4.30
  • Tuesday 9.30 - 4.30
  • Wednesday 9.30 - 4.30
  • Thursday 9.30 - 4.30
  • Friday 9.30 - 4.30
  • Saturday 9.30 - 5.30
  • Sunday 10.30 - 4.30

Jarrold Cromer

  • Monday 9.30 - 5.30
  • Tuesday 9.30 - 5.30
  • Wednesday 9.30 - 5.30
  • Thursday 9.30 - 5.30
  • Friday 9.30 - 5.30
  • Saturday 9.30 - 5.30
  • Sunday CLOSED

Jarrold Wymondham

  • Monday 9.30 - 4.30
  • Tuesday 9.30 - 4.30
  • Wednesday 9.30 - 4.30
  • Thursday 9.30 - 4.30
  • Friday 9.30 - 4.30
  • Saturday 9.30 - 4.30
  • Sunday CLOSED


Other information and documentation...

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