Jarrold COVID-19 Updates


Hello and welcome back to all our stores where a big, Jarrold welcome awaits. We have re-opened our beauty services and increased the capacity within our restaurants. Our toilets and changing rooms are open too.

A huge, heart-felt thank you from all of us to all of you for supporting us throughout the pandemic, whether shopping online or in our stores. Each time you sanitise your hands, wear a face covering and keep a safe distance, it makes a real difference. We are so grateful for everything you have done and continue to do to help keep us and other customers safe.

We are looking forward to once again providing you with all the services you have come to expect from us, plus we have new experiences we hope will surprise and delight you.

Our online business is still open and we are pleased to be able to offer you many of the brands and products you love on our website.


Safety is still our top priority

We shall no longer restrict the number of customers in our stores. We encourage you to still keep a safe distance and have floor markings to help you.

Face coverings are once again required throughout our stores, unless you are exempt. Please follow the latest government guidance.

We have plenty of hand sanitiser at the entrances to and around our stores and in our restaurants for you and our colleagues to use.

Our strict cleaning protocols are still in place. We regularly clean the till areas and you will notice that we have kept the protective screens at the till points.

All our services have re-opened and safety measures are in place to help keep everyone safe. Our colleagues can help with measurings and fittings and we ask that you wear a face covering whenever this is carried out. We also ask you to arrive for beauty appointments wearing a face covering.

We ask that you continue to pay by card whenever possible, to help minimise the number of touchpoints between you and our colleagues. We are taking cash at our Guest Services Desk on Floor 2 and have a cash till on each floor.  We shall review this policy regularly and hope to open more cash tills just as soon as we safely can.

Our restaurants are open in line with government guidelines. There is no limit on group numbers and we have more tables available. We have NHS Test and Trace QR codes on display so you may check in. We can also take your contact details and we will securely store them for 21 days.

Click & Collect is available from our Guest Services on Floor 2. Our online business is still operating and we are working towards shipping your orders within 2 business days. If you have chosen our Nominated Delivery Service, your order will be sent for delivery on your chosen day.


Opening hours

Jarrold Department Store,
Jarrold Sport, Jarrold Art & Stationery

  • Monday 9.30 - 5.00
  • Tuesday 9.30 - 5.00
  • Wednesday 9.30 - 5.00
  • Thursday 9.30 - 5.00
  • Friday 9.30 - 5.00
  • Saturday 9.30 - 5.30
  • Sunday 10.30 - 4.30

The Granary by Jarrold

  • Monday 9.30 - 5.00
  • Tuesday 9.30 - 5.00
  • Wednesday 9.30 - 5.00
  • Thursday 9.30 - 5.00
  • Friday 9.30 - 5.00
  • Saturday 9.30 - 5.30
  • Sunday 10.30 - 4.30

Jarrold Cromer

  • Monday 9.00 - 4.00
  • Tuesday 9.00 - 4.00
  • Wednesday 9.00 - 4.00
  • Thursday 9.00 - 4.00
  • Friday 9.00 - 4.00
  • Saturday 9.00 - 4.00
  • Sunday CLOSED

Jarrold Wymondham

  • Monday 9.30 - 4.30
  • Tuesday 9.30 - 4.30
  • Wednesday 9.30 - 4.30
  • Thursday 9.30 - 4.30
  • Friday 9.30 - 4.30
  • Saturday 9.30 - 4.30
  • Sunday CLOSED


Other information and documentation...

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