Online Customer Service Assistant

Full Time/Part Time (37.5 hours, Temp)

We are looking to recruit Customer Service Assistants to join our busy E-Commerce team for the Christmas sales period. Due to the demands of the role the successful candidate will need to be flexible with their working hours during busy periods.

Reporting to the E-Commerce Manager, this is a fast paced role looking after all Customer Service related matters from the website including:

  • Processing online orders received
  • Picking the items from the shop floor / stock rooms and preparing for postage/collection, gift wrapping
  • Potentially responding to order related emails and telephone queries.

This is a busy role especially leading up to and during the Christmas period and the successful candidate must have excellent attention to detail and work well under pressure.