Customer Service Advisor

Part time – 30 hours over 4 days

A fantastic opportunity has arisen within our store support services team.

We are currently looking for a part time member of staff to work as part of our busy Customer Services Team. The successful candidate will be working on our busy demanding switchboard and customer services desk dealing with the administration and payments of customer credit accounts as well as various general administration.

Ability to work well under pressure and use your own initiative is essential. The main role is answering customer’s queries and dealing with complaints so a confident and assertive but also empathetic attitude would be desirable. Due to a large amount of data entry it is essential that applicants have excellent attention to detail.

You will be required to work 30 hours over 4 days and flexibility to work weekends on a rota basis is essential.

If you can offer the personality and attitude we need then we will offer you a great working environment with a friendly and energetic team.

In return we offer a generous staff discount, free car parking, contributory pension scheme, subsidised staff restaurant, childcare voucher and cycle to work scheme and on-going training and coaching. 

If you are an enthusiastic individual who can use their initiative in a variety of situations with experience in a previous role, send a CV and a covering letter to Tara Tibble or by hand or via post to Human Resources Department, Jarrold Department Store, London Street, Norwich, NR2 1JF.