Being part of Jarrold is more than a little bit different to working at any other department store. For a start, we are wholly independent meaning all the decisions about the store are all made right here in Norwich. And we truly live by our values, when you work here it genuinely feels like being part of one big family. Whatever the day brings we are in it together, showing support and care for each other.

Our Sales Teams are the first point of contact with our customers and therefore ambassadors for the Jarrold brand. When you work in our stores you won’t just become an expert at selling products, you’ll also be a brilliant host, welcoming our guests and helping them find whatever they need. We strive to make everyone who visits us feels special and create unique and memorable experiences. This is why our customers love shopping with us.

As a successful sales assistant you will:

  • Always offer fast and friendly service.
  • Share your passion and knowledge about our amazing products, helping our customers to find what they need.
  • Adapt to the challenges that vary from day to day. It is a flexible role, that may require you to work on different departments.
  • Take every opportunity to expand your knowledge and develop your skills.

The ideal candidate

  • Will have proven success in a target driven sales environment.
  • Enjoys engaging with customers.
  • Is friendly, calm and efficient – even on our busiest days.
  • Will be flexible, enthusiastic and always ready to go the extra mile.
  • Have excellent administrative and computer literacy skills.
  • Our store is open every day, so it is important to have flexibility to work during the weekends as well as weekdays.

What we can offer

At Jarrold we truly value our colleagues so we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us.

  • Generous colleague discount for our stores
  • Free colleague car park within walking distance of our main store
  • Free bicycle storage.
  • Wellbeing: employee assistance programme (Retail trust), a Wellbeing Lead in our People Team and mental health first aiders.
  • A generous (optional) working wardrobe allowance to buy clothes to wear for work
  • Exclusive local discounts on a range of local restaurants and shops.
  • One paid volunteering day per year.
  • Savings across many retailers via our rewards app Hapi.

If you believe you have what we are looking for then please apply with a CV and cover letter.

APPLICATIONS NOW CLOSED