What is the Concierge Service?
The Jarrold Concierge service is here to help you get the best from your experience with Jarrold.
We realise that the personal touch is sometimes missing from your everyday shopping experience and especially when you are shopping online. Our Concierge Service is there to make sure that you have the option of talking to one of this special team. They are there to help you make your choices, or find out more about a product you are interested in, or just get a little extra help to make your life easier.
Perhaps you have seen something in-store but it is not available to buy on our website. Are looking for advice on a special gift? You may just need some extra help getting a special gift delivered. Or maybe you would just rather talk to someone and place your order over the telephone than use the online shopping basket and checkout. Just call 01603 697150 (Mon - Sat, 9.30am - 5pm) and ask to speak to the Concierge. If we are unable to deal with your enquiry when you call us, we will call you back at a time that is convenient for you.
Our Concierge will also be happy to help with:
- Reserving an item to collect in-store
- Place an order for an item
- Special requests such as a bespoke hamper or inspiration for a gift
For more information on other personal services at Jarrold, either follow the link below or call the Concierge who will make sure you are connected to the relevant departments.